Creating an Exceptional Customer Experience with Dave Mitchell

Join us for this free, funny, informative presentation on how to bring customers back to your brick and mortar store in the age of cyber shopping.

Not long ago, success in small business revolved around effectively competing with other small businesses. Then, large retailers entered the fray offering broad inventories and aggressive promotions. Now, consumers can shop from their own home for nearly any retail product. How can a small business succeed when faced with the near endless product options and convenience offered by today’s cyber-shopping experience?

Dave Mitchell will discuss the competitive advantages of creating a unique customer experience that inspires consumers to return to the brick and mortar world of shopping. Using studies in cognitive psychology, Dave will provide practical, tactical and strategic tips for any retailer to apply immediately to enhance their business.

This event is free and open to the public. Dinner will be served before the presentation at 5 p.m.

You can learn more about Dave Mitchell at www.theleadershipdifference.com or the Leadership Difference.